If you have questions regarding your DIBS Big Ass Candle, please email Big Ass Luxuries directly at [email protected].
We want everyone to be happy with your purchase. We gladly accept returns ONLY on the Dibs Big Ass Candle within 30 days of receiving your candle. If you would like to make a return please use this link. Candles that have already been lit will not be
Unfortunately, the Dibs Big Ass Candle is not eligible for discounts.
1. Trim the wicks before every burn. 2. Never leave your burning candle unattended. 3. "Power burns" for more than 5 hours may be required to maintain an even melt. 4. When burning the first time, allow the candle to reach the edges completely to avo
For best results it is recommended to trim wicks before each use. Our candles can be burned up to several hours a day. We recommend your first burn to be 5 hours or more so that it burns evenly through and sets the stage for the remainder of the cand
If you purchased both a DIBS product and the DIBS BIg Ass Candle from dibsbeauty.com, your order will be sent out in two shipments. You will get two different tracking numbers: one containing the DIBS Beauty products and one containing the candle.For